Privacy Policy

1. Introduction

PayMitro operates the PayMitro digital platform including the website and mobile applications. Our services include AEPS, Micro ATM, BBPS Bill Payments, Recharge Services, Insurance services, and Tax solutions.

This Privacy Policy explains how PayMitro collects, uses, protects, and stores user information.

2. Information We Collect

We may collect the following personal information:

• Full Name
• Email Address
• Mobile Number
• Address
• Date of Birth
• PAN Card Details
• Aadhaar Information
• Profile Photo
• Business Information

3. Financial Information

To provide financial services such as AEPS withdrawals, recharges, and bill payments we may collect financial information including:

• Bank Account Details
• IFSC Code
• Transaction Records
• Settlement Information

PayMitro does not store debit card, credit card, or net banking passwords.

4. Device Information

We may collect device related information:

• Device Model
• Android ID
• Operating System
• IP Address
• Network Provider

5. App Permissions

Our mobile application may request certain permissions.

• Location Access – for secure transaction verification
• Contacts – for quick recharge number selection
• SMS – for automatic OTP verification
• Camera – for KYC and QR scanning
• Bluetooth – for Micro ATM & printers
• Storage – for receipts and reports

6. Third Party Services

PayMitro works with trusted partners including:

• Razorpay – Payment Gateway
• PaySprint / Fino Bank – AEPS Infrastructure
• OneSignal – Push Notifications
• Firebase – Analytics

7. Data Security

We implement advanced security practices including SSL encryption, secure APIs, and server protection to safeguard user information.

8. Data Retention

Personal data is retained only as long as necessary to provide services and comply with financial regulations.

9. Children's Privacy

Our services are intended for individuals above 18 years of age.

10. Policy Updates

We may update this Privacy Policy periodically.

11. Contact Information

Website: www.paymitro.com
Email: support@paymitro.com
Support: +91-9862662532